May I present … next milestone achieved: More than 100,000 Active Customers are regularly using the digital DISH products, provided by Hospitality Digital! Thank you to our customers first, for their loyalty and constant feedback which makes us improve our products every day. And thank you to the entire Hospitality Digital team for an outstanding job! Let’s go on. It’s just the beginning.
Thank you CGI for having me @Insights22 in Helsinki. Great opportunity to talk about and discuss the Hospitality Digital (HD) success story and how HD creates value for restaurateurs and Metro. Nice recording, give it a look:
Ilona Kestler, VP at internet service provider CGI, invited me to an interview at Dusseldorf Startup Week in Juni this year. We had a lively chat on the status quo of Digital in the HORECA industry, restaurateurs and their digital needs, on how the industry changes because of ever more demanding customers – and much more. Nice result, I think! Thanks for having me, Ilona. Please, give the recording a look (in German though):
After more than a year of partly working from remote locations, the entire Hospitality Digital (HD) team took the opportunity to come together at Gut Hoehne close to Dusseldorf, strictly following the 3G rule and adhering to further safety measures. As a team, we are grateful we could meet in person again, work together – and lay out the strategy for the upcoming months. HD will be stronger than ever before, even more creative and focussed. The independent restaurateur is who we get up for every morning, and HD will deliver great products and help the industry thrive.
At Hospitality Digital, we set up an in-depth study on process agility in the HORECA industry together with our partner Signavio. Find a number of interesting insights here: https://www.signavio.com/de/downloads/kurzinfos/hospitality-digital-vollstaendige-prozessagilitaet/
Happy to contribute to Marc Baumann’s Podcast “Der Digitale Tsunami” (currently in German language, only). Nice chat with Andres Hannemann, founder and managing partner of Datalogue. This was our first one … well, lots of improvement potential, and we are committed to making this podcast a great channel discussing the era of digital transformation, the power of data, the impact of WFH (WorkFromHome), and other key future topics with doers from the digital industry. On to the next one! Check things out on Spotifiy: https://spoti.fi/2ZLR7jF
At Hospitality Digital (HD), we aim to provide outstandingly user-friendly and agile processes within our digital apps for smartphones, monitor devices and pads. In a recent study run by HD, in close cooperation with our technology partner Signavio, we provide a deep dive into the world of hospitality processes. You can download the study right here:
At Hospitality Digital, we have launched a number of easy-to-use tools supporting the #Horeca restart, such as a free website, a voucher portal, a weblisting service and specifically our free of charge reservation system which helps meet preconditions like mandatory table bookings. No need to pile up costs for reservations! Learn more about the solutions at www.dish.co, and in the video. #restartgastro #horecacomeback #horecarestart #hospitalitydigital #digitalrestaurant #metroinnovation #metro #fightingcovid19 #fightingcorona
I tumbled upon the following visual from Bill Schmarzo – he nailed it! This is a great plan to build strong data science teams in organisations (small or huge):
Schmarzo has published further articles on Big Data – all worth a read!
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In a contribution for the InformationWeek Traci Hudson, a consultant with Steve Trautman Co. and former IT executive, talks about the importance of knowledge transfer (KT) processes within digital transformation programs. She states that four components are key to establishing successful KT:
I do agree on the points. They are similar to some of the key findings of my AFRD-Framework® research project. What is crucial though is that communication across team members is actively supported and enhanced. “Arming people with tools (…)”, as Hudson puts it, may by far not be enough. A company needs to create an atmosphere of knowledge-friendliness based on trust (apart from other components). [poet-badge]
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