Nice interview with Carsten Schuerhoff from Iskander Business Partner on what it takes to build successful digital products in an ever-changing world.
Check it out here (crisp theses): https://www.linkedin.com/feed/update/urn:li:activity:7001087540153700352/
Or, here (long version): https://www.linkedin.com/feed/update/urn:li:activity:7000357463791181824/
Thank you CGI for having me @Insights22 in Helsinki. Great opportunity to talk about and discuss the Hospitality Digital (HD) success story and how HD creates value for restaurateurs and Metro. Nice recording, give it a look:
Happy to contribute to Marc Baumann’s Podcast “Der Digitale Tsunami” (currently in German language, only). Nice chat with Andres Hannemann, founder and managing partner of Datalogue. This was our first one … well, lots of improvement potential, and we are committed to making this podcast a great channel discussing the era of digital transformation, the power of data, the impact of WFH (WorkFromHome), and other key future topics with doers from the digital industry. On to the next one! Check things out on Spotifiy: https://spoti.fi/2ZLR7jF
At Hospitality Digital (HD), we aim to provide outstandingly user-friendly and agile processes within our digital apps for smartphones, monitor devices and pads. In a recent study run by HD, in close cooperation with our technology partner Signavio, we provide a deep dive into the world of hospitality processes. You can download the study right here:
Together with a strong team of Hospitality Digital technology partners, we have launched a number of useful and easy-to-use web tools and services helping restaurateurs restart – we call them “digital boosters”, e.g.:
Last but not least, I would like to recommend Orderbird, an iPad POS system (and Metro AG portfolio company).
Learn more about Hospitality Digital’s solutions and our partners at www.dish.co and in the video.
#restartgastro #digitalrestaurant #digitalrevolution #metroinnovation #metro #hospitalitydigital
Glad to see that the products we are delivering at Hospitality Digital to help restaurateurs work more efficiently are evolving, step by step. They are becoming key tools to empower independent restaurant owners and they help share knowledge across the industry. The following is certainly worth a read: https://www.mpulse.de/en/movinggoods/digital-tools-menukit
What does customer satisfaction in the digital age actually mean? At Sprint Reply, in close cooperation with our partner consultancy mobileVision, we have conducted an in-depth research on today’s customer satisfaction challenges and opportunities. The paper provides a number of interesting insights. Download it here for free:
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Steve Denning, a senior contributor to Forbes magazine, published an insightful article titled “Understanding Fake Agile” which definitely is worth a read. The author defines three laws of Agile: the law of the customer, the law of the small team, and the law of the network. This approach can certainly be argued, but it makes sense as Denning intends to cover both operational agility (improving the business) and strategic agility (creating new products and services) in his definition. And he puts his standpoint clearly: “Agile and bureaucracy are mutually incompatible: in the medium term, only one can survive.” [poet-badge]
In his book “Understanding Design Thinking, Lean, and Agile”, Jonny Schneider presents a key visual showing the similarities shared by today’s most prominent methodologies in product development; they are even complementary and compatible with one another:
Very good, and one of the simplest visualisations of the topic I have come upon so far. It can be considered a high-level version of Gartner’s plot (as published by the Gartner Symposium already in 2016):
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“Atomic Habits”, to my mind, is a remarkable work by James Clear. The book, in essence, is about change processes – how to get them into motion and how to make them successful. Step by step. Undoubtedly, it is worth a read. “Atomic Habits” reminded me of some of the findings of the AFRD research project on Knowledge Transfer (AFRD-Framework®) which I publicised earlier this year.
Last week, I sent the book to select business partners as a little Christmas gift. Thanks to everybody for their great feedback! The most elaborated one (by far) was published by Kai Boyd from Mir-nach!. Thank you, Kai. Check it here (in German). [poet-badge]
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