Nice interview with Carsten Schuerhoff from Iskander Business Partner on what it takes to build successful digital products in an ever-changing world.
Check it out here (crisp theses): https://www.linkedin.com/feed/update/urn:li:activity:7001087540153700352/
Or, here (long version): https://www.linkedin.com/feed/update/urn:li:activity:7000357463791181824/
Thank you CGI for having me @Insights22 in Helsinki. Great opportunity to talk about and discuss the Hospitality Digital (HD) success story and how HD creates value for restaurateurs and Metro. Nice recording, give it a look:
German business weekly Wirtschaftswoche just published an article on the impact of target-oriented process mining the way we exploit it at Hospitality Digital. Worth a read! Thanks to author Michael Kroker.
Ilona Kestler, VP at internet service provider CGI, invited me to an interview at Dusseldorf Startup Week in Juni this year. We had a lively chat on the status quo of Digital in the HORECA industry, restaurateurs and their digital needs, on how the industry changes because of ever more demanding customers – and much more. Nice result, I think! Thanks for having me, Ilona. Please, give the recording a look (in German though):
At Hospitality Digital, we set up an in-depth study on process agility in the HORECA industry together with our partner Signavio. Find a number of interesting insights here: https://www.signavio.com/de/downloads/kurzinfos/hospitality-digital-vollstaendige-prozessagilitaet/
At Hospitality Digital (HD), we aim to provide outstandingly user-friendly and agile processes within our digital apps for smartphones, monitor devices and pads. In a recent study run by HD, in close cooperation with our technology partner Signavio, we provide a deep dive into the world of hospitality processes. You can download the study right here:
Together with a strong team of Hospitality Digital technology partners, we have launched a number of useful and easy-to-use web tools and services helping restaurateurs restart – we call them “digital boosters”, e.g.:
Last but not least, I would like to recommend Orderbird, an iPad POS system (and Metro AG portfolio company).
Learn more about Hospitality Digital’s solutions and our partners at www.dish.co and in the video.
#restartgastro #digitalrestaurant #digitalrevolution #metroinnovation #metro #hospitalitydigital
Steve Denning, a senior contributor to Forbes magazine, published an insightful article titled “Understanding Fake Agile” which definitely is worth a read. The author defines three laws of Agile: the law of the customer, the law of the small team, and the law of the network. This approach can certainly be argued, but it makes sense as Denning intends to cover both operational agility (improving the business) and strategic agility (creating new products and services) in his definition. And he puts his standpoint clearly: “Agile and bureaucracy are mutually incompatible: in the medium term, only one can survive.” [poet-badge]
In a contribution for the InformationWeek Traci Hudson, a consultant with Steve Trautman Co. and former IT executive, talks about the importance of knowledge transfer (KT) processes within digital transformation programs. She states that four components are key to establishing successful KT:
I do agree on the points. They are similar to some of the key findings of my AFRD-Framework® research project. What is crucial though is that communication across team members is actively supported and enhanced. “Arming people with tools (…)”, as Hudson puts it, may by far not be enough. A company needs to create an atmosphere of knowledge-friendliness based on trust (apart from other components). [poet-badge]
In his book “Understanding Design Thinking, Lean, and Agile”, Jonny Schneider presents a key visual showing the similarities shared by today’s most prominent methodologies in product development; they are even complementary and compatible with one another:
Very good, and one of the simplest visualisations of the topic I have come upon so far. It can be considered a high-level version of Gartner’s plot (as published by the Gartner Symposium already in 2016):
[poet-badge]
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