Tag: DIGITIZING THE HOSPITALITY INDUSTRY

How to convince “Internet Grouches” of a digital Future

On By Volker GlaeserIn Agile, Big Data, Customer Care, Customer Experience, Digital Customer Care, Digitization, Entrepreneurship, High-tech, Innovation, Omnichannel, Processes, TransformationLeave a comment

Ilona Kestler, VP at internet service provider CGI, invited me to an interview at Dusseldorf Startup Week in Juni this year. We had a lively chat on the status quo of Digital in the HORECA industry, restaurateurs and their digital needs, on how the industry changes because of ever more demanding customers – and much more. Nice result, I think! Thanks for having me, Ilona. Please, give the recording a look (in German though):

Menu Planning and Knowledge Sharing made easy for Restaurateurs

On By Volker GlaeserIn Big Data, Change, Customer Experience, Digitization, Innovation, Knowledge, Knowledge Management

Glad to see that the products we are delivering at Hospitality Digital to help restaurateurs work more efficiently are evolving, step by step. They are becoming key tools to empower independent restaurant owners and they help share knowledge across the industry. The following is certainly worth a read: https://www.mpulse.de/en/movinggoods/digital-tools-menukit