Ilona Kestler, VP at internet service provider CGI, invited me to an interview at Dusseldorf Startup Week in Juni this year. We had a lively chat on the status quo of Digital in the HORECA industry, restaurateurs and their digital needs, on how the industry changes because of ever more demanding customers – and much more. Nice result, I think! Thanks for having me, Ilona. Please, give the recording a look (in German though):
Together with a strong team of Hospitality Digital technology partners, we have launched a number of useful and easy-to-use web tools and services helping restaurateurs restart – we call them “digital boosters”, e.g.:
Web Listing, a service publishing a restaurant’s location and details on more than 40 web portals within minutes;
Photodirect – providing easy access to premium photos presenting a restaurant in premium style;
Order Smart – a shop system for food delivery and take-away.
Last but not least, I would like to recommend Orderbird, an iPad POS system (and Metro AG portfolio company).
Learn more about Hospitality Digital’s solutions and our partners at www.dish.co and in the video.
What does customer satisfaction in the digital age actually mean? At Sprint Reply, in close cooperation with our partner consultancy mobileVision, we have conducted an in-depth research on today’s customer satisfaction challenges and opportunities. The paper provides a number of interesting insights. Download it here for free:
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